About Us
About Us
| Service | Standard Response Time |
2023-2024 Achievement (%) |
2024-2025 Target (%) |
|---|---|---|---|
(1)Counter enquiry |
Within 10 minutes | 100% | 100% |
(2)Application for bankruptcy search and compulsory winding-up search |
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| With effect from 2 November 2020, public search services for bankruptcy and compulsory winding-up records are provided online only. Members of the public can make public search online via GovHK. The search reports will be displayed instantly online upon fee payment. | |||
(3)Application for Certificate of Non-bankruptcy2 |
Certificate issued within 2 working days from receipt | 100% | 100% |
(4)Lodging Proof of Debt |
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(a)Issuing a receipt for Proof of Debt lodged in person |
Within 10 minutes | 100% | 100% |
(b)Obtaining assistance of officers to complete a Proof of Debt |
Within 30 minutes | 100% | 100% |
(5)Request for a copy of Statement of Affairs, subject to payment of photocopying fees |
In 3 working days from payment of photocopying fees | 100% | 100% |
(6)Distribution of dividend |
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(a)Distribution of dividend or interim dividend |
Within 9 months from the date when the distribution is possible | 100% | 100% |
(b)Payment of dividend by mail |
Dividend cheques sent in 5 working days from the date of payment | 100% | 100% |
(7)Holding a meeting of creditors in a non-summary case |
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(a)Winding-up case |
Making a decision to hold a meeting within 8 weeks from the date of winding-up order | 100% | 90% |
| Holding a meeting within 12 weeks from the date of winding-up order | 94.83% | 90% | |
(b)Bankruptcy case |
Making a decision to hold a meeting within 12 weeks from the date of bankruptcy order | 98.88% | 98% |
| Holding a meeting within 16 weeks from the date of bankruptcy order | 99.34% | 100% | |
(8)Processing written fund withdrawal requests from outside liquidators by the due dates, provided the specified notification periods are followed |
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(a)Pool Investment Scheme |
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(i)amount less than $10 million |
Funds released in 3 working days from approval by Official Receiver (OR) | 100% | 100% |
(ii)amount between $10 million and $15 million |
Funds released in 5 working days from approval by OR | 100% | 100% |
(iii)amount between $15 million and $20 million |
Funds released in 10 working days from approval by OR | 100% | 100% |
(b)Funds invested separately |
In 2 working days before maturity of fixed deposit | 100% | 100% |
(9)Processing invoices including liquidators’ bills and arranging payments |
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| Processing invoices and arranging payments to vendors including liquidators’ bills | Within 30 calendar days upon receipt of invoice | 99.85% | 99% |
(10)Putting summary cases with insufficient assets for distribution on release programme |
Within 12 months from the date of bankruptcy/winding up order | 99.57% | 97% |
1On implementation of five-day week from 1 July 2006, with a view to maintaining our service standard, we undertake to clear genuine urgent requests, which are originally due on Saturday, by Friday as far as practicable.
2With effect from 25 January 2021, application for “Certificate of Non-Bankruptcy” can be made online via GovHK
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